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If you have any additional questions, please fill out the form below and we'll get back to you within 48 hours 🌻

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FAQ 's✨

How long does it typically take for an order to arrive?

As of now we are only operating in the United States!

For all U.S. orders, Standard Shipping averages around 5-7 business days from the date the order is shipped.

If you find your order taking longer than the expected time frame, please contact us! πŸ’–

What should I do if I received the wrong product/a damaged product/ or am unhappy with my purchase?

We're sorry to hear about your experience πŸ˜”

If you'd like to simply request a refund, please refer to our Refund Policy

For product exchanges and other inquiries please contact us at info.hemorijewelry@gmail.com

How to track my order?

Please refer to this link and insert your tracking # to check the status of your order.

Track my order

If you have any issues tracking your order please contact us! πŸ’–

How long will it take to get my refund?

Most refunds process within 10 business days at latest. However, depending on your bank/method of payment, this timeframe may vary.

If you have any issues with your refund, please contact us! πŸ’–

Any additional questions/inquiries?

Please fill out the form above and we will get back to you within 48 hours 🌻

Or simply contact us at info.hemorijewelry@gmail.com